Terms and Conditions
These Terms and Conditions govern your use of our site and your purchase or inquiry regarding refurbished printers, printer parts, ink, cartridges, printer heads, and related services. By accessing or using our online platform, you agree to these terms.
1. Our Services
Our site showcases refurbished printers and printer parts from major brands, including HP, Epson, Brother, and Canon. Available products may include printers, ink, cartridges, printer heads, maintenance components, and other compatible supplies. We may also provide printer setup assistance, service support, and warranty-related assistance as described for an individual product.
2. Product Listings and Availability
Product descriptions, photographs, specifications, compatibility information, condition statements, prices, and availability are provided for general information and may change without notice. A product displayed on our site is not necessarily available for immediate purchase. Submission of a purchase or contact inquiry does not guarantee inventory, acceptance, or fulfillment.
- Refurbished products may show reasonable signs of prior use, including cosmetic wear.
- Accessories, cables, manuals, software, and consumables are included only when expressly stated in the listing.
- Compatibility should be confirmed before purchase, particularly for cartridges, print heads, and replacement parts.
- Brand names are used to identify products and compatibility and do not imply endorsement by the respective manufacturers.
3. Purchase and Contact Inquiries
Where our site provides a buy or contact option, you may submit an inquiry about a listed product, quantity, compatibility, setup, or service. An inquiry is a request for assistance and is not a completed sale unless and until the transaction is confirmed by us.
You agree to provide accurate and complete information when submitting a form. We may decline, correct, or cancel an inquiry or order when information is inaccurate, a product is unavailable, a listing contains an error, or the requested transaction cannot reasonably be completed.
4. Prices, Taxes, and Payment
Prices and applicable charges will be presented during the inquiry or ordering process when available. Taxes, delivery charges, installation fees, service charges, and other costs may apply. We reserve the right to correct pricing or product information errors and to confirm the final terms before fulfillment.
5. Refurbished Products
Refurbished printers and components may have been inspected, cleaned, tested, repaired, or restored before being listed. Performance and appearance may differ from new products. Unless a listing states otherwise, refurbished products are sold according to the condition, testing information, included items, and warranty terms presented with that listing.
6. Warranty and Service Support
Any warranty applies only when expressly provided for the applicable product or service. Warranty coverage may be subject to product condition, proper installation, intended use, maintenance, proof of purchase, and other stated conditions. Warranty coverage does not generally include damage caused by misuse, unauthorized modification, improper storage, incompatible supplies, liquid, power events, physical damage, or normal wear.
Setup and service assistance is subject to availability and may require additional terms or charges. We do not guarantee that every printer, part, or supply will be compatible with every device or operating environment.
7. Returns, Cancellations, and Refunds
Returns, cancellations, exchanges, and refunds are governed by the policy presented with the applicable product or confirmed transaction. Products may need to be returned in the required condition and with all included components. Consumable items, opened cartridges, used print heads, special-order parts, and items damaged after delivery may be subject to additional restrictions.
Do not return an item without following the applicable return instructions. Unauthorized returns may be delayed or rejected.
8. Acceptable Use
You may use our site only for lawful purposes and in a manner consistent with these terms. You must not:
- Submit false, misleading, fraudulent, or unauthorized information.
- Interfere with the operation, security, or availability of our site.
- Copy, scrape, reproduce, or commercially exploit site content without permission.
- Use our site to distribute malware, spam, or unlawful material.
9. Intellectual Property
The text, layout, graphics, product presentation, logos, and other content on our site are owned by or licensed to the business and may be protected by applicable intellectual property laws. You may view the content for personal and legitimate purchasing purposes, but no ownership rights are transferred to you.
10. Third-Party Brands and Links
References to manufacturers, brands, operating systems, or third-party services are provided for identification and compatibility purposes. We are not responsible for the content, availability, policies, or practices of third-party websites or services that may be referenced through our site.
11. Disclaimers
Our site and its content are provided on an “as available” basis. We seek to provide accurate product information, but we do not warrant that listings, specifications, availability, compatibility information, or site functionality will always be complete, current, uninterrupted, or error-free.
Product images and descriptions may not represent every variation in condition or configuration. You are responsible for reviewing the applicable listing and confirming that a product meets your needs before purchase.
12. Limitation of Liability
To the fullest extent permitted by law, the business will not be liable for indirect, incidental, special, consequential, or exemplary damages arising from your use of our site, reliance on product information, purchase or attempted purchase of a product, service interruption, or use of a printer or part. Nothing in these terms limits liability that cannot legally be limited.
13. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes in our services, products, policies, or legal requirements. Updated terms become effective when posted on our site. Your continued use of our online platform after an update means that you accept the revised terms.
14. Governing Law
These terms are governed by the laws applicable in the State of Texas, without regard to conflict-of-law principles. Any permitted legal action relating to these terms or our services shall be brought in an appropriate court serving Austin, Texas.
15. Physical Address
For matters requiring a physical business address, our business is located at 1200 Corporate Dr, Suite 450, Austin, TX 78701, USA.
16. Contact and Support Requests
Questions about a listed printer, part, warranty, setup service, or purchase inquiry may be submitted through the contact option available on our site. Providing a request does not create a contract or guarantee a particular product, price, response, service outcome, or delivery date.