How To Fix When Printer Not Responding

Printer Not Responding

No matter how digital the world gets, one cannot deny the significance of a good printer. It is not only a must for multiple businesses, but also becoming a requirement at home for children and the working class. The following article will not only brief the reader about some basic details and working aspects of a printer but also highlight what is often the major cause of stress, what to do when the printer is not responding?

A personal printer not only makes work more efficient but much quicker as well. 


  • InkJet Printer: These are usually the most common kind of printers. They work by spraying ink on the paper in order to print a hard copy.
  • 3D Printer: A new and fascinating way of printing, this type creates a physical object by adding layers and layers of material till the appropriate print is completed. 
  • Laser Printer: It can be called a printing experience that is electrostatic in nature. It works by passing a laser beam back and forth over a cylinder that is commonly called a drum and is negatively charged in order to get high-quality prints. 
  • Thermal Printer: To create a permanent print, thermal transfer printers employ a thermal print head to transfer solid ink from a ribbon to a label supply.


One obvious use of a printer is simply to convert a soft copy into a hard copy. But other than that, it also:

  • Scanning: The process of printing and scanning go hand in hand; on the one hand, you’re inputting data from the machine into the computer, and on the other hand, you can output data from the computer and have it printed from the machine.
  • Copying: Anything that can be scanned can also be copied, therefore copying is still useful. Scanning isn’t completely obsolete either. Scanning is more often utilised in the medical industry than emailing since it is safer.


  • Make sure that your printer’s power cable is plugged in and has been switched on.
  • Connect your printer to the computer using the provided cable, usually a USB.
  • Locate the Printer settings on your computer. These can be found in the Control Panel if you’re using Windows.
  • Look for the option of Add a printer and follow the directions that appear on the screen.
  • After that, you should try printing something. Select File, then click on Print from your browser’s menu, or just press Ctrl+P on your keyboard.
  • There will be a dialogue box that will pop up. Click Print after finding and selecting your new printer from the list given on the screen.


  • On your Windows PC, press the Start button and type printer into the search box for convenience.
  • Then, under Printers and Scanners, choose to add a printer or scanner.
  • The Printers & Scanners screen in the Settings app will open as a result. 
  • In the right-hand panel of the pop-up box, click Add a printer or scanner next to the + sign indicated: the wizard will look for your printer’s wi-fi signal and lead you through connecting it.

Oftentimes, a printer can often abruptly stop working or be indicated as being offline on the PC even if it is not. 


Wireless printers are often convenient to their users. At the same time however, your wireless printer may not respond to your computer. Here’s a common way to fix it:

  • If your printer isn’t turned on or can’t communicate, it’s offline. Check to see if it’s ready to print and use with other devices.
  • Check to see if the printer is off or in sleep mode. To turn it back on or wake it up, press the Power button.
  • Make sure there’s paper in the input tray and that you’re using the right ink or toner cartridges. 
  • There should be no error warnings or blinking lights on the printer’s control panel.
  • To see if the problem has been resolved, restart your printer and print a test page.

We will further dwell into some of the most popular printers/PCs and the subsequent solutions that could resolve any printing issues in those circumstances:


1ST Method

  • To begin, check if your printer is turned on and linked to your Windows computer as directed by the manufacturer.
  • Then move to the Printer Troubleshooter, which will try to identify and fix your problem automatically.
  • To access the Printer troubleshooter, go to Start > Control Panel> Printer Troubleshooter. Type troubleshooter into the search box, then click Troubleshooting. Select Use a printer under Hardware and Sound.

2nd Method

  • Click the Start button, then Control Panel, to access Administrative Tools. Type administration tools into the search box, then click Administrative Tools.
  • Select Services and double-click it. If an administrator password or a confirmation is requested, add the password or provide the confirmation.
  • Right-click the Print Spooler service and select Properties from the context menu.
  • Make sure Automatic is selected next to Startup type on the General tab.
  • If the service isn’t currently operating, select Start and then OK under Service status. If an administrator password or confirmation is requested, type the password or provide confirmation.
  • This should allow you to restart the print spooler service. 

PLEASE NOTE: One should be logged in as an administrator

3rd Method

  • Select the correct port for the printer driver on the Ports tab of the Printer Properties window.
  • Open the printer’s properties window from the Windows desktop.
  • Navigate to the Ports tab.
  • Select the port to which your printer is attached from the Print to the following port(s) option.
  • To accept the modifications, click Apply.
  • Click the General tab, then Print Test Page to see if the adjustments fixed the problem.


  • If your printer connection has been established to your Mac, check that the printer cable is securely connected and that the printer is turned on and hooked into a power outlet.
  • If your printer is connected to the network, ensure that your Mac and your printer are still linked, the printer is turned on, and the network isn’t down. If your network has many printers, be sure to double-check which one you selected, it is possible it is not the one you initially thought.
  • If you’re using a shared printer with another Mac, make sure it’s running macOS 10.5 or later, isn’t sleeping, and has sharing enabled. Look at sharing your printer.
  • Open System Information, then click on USB if your printer is linked to your computer’s USB port. If the printer’s name appears in the hardware list but it doesn’t work, look for more troubleshooting information in the printer’s manual or check If a USB device doesn’t work with Mac.


  • Issue with Antivirus:
  • Your antivirus or firewall may cause the Printer Not Responding warning to display in some instances. When using a Wi-Fi or network printer, this is most likely to happen.
  • To see whether your antivirus is the issue, turn it off for a few minutes and see if it helps. If this is not the case, the next step is to delete your third-party antivirus software.
  • Printer Connections:
  • The most straightforward thing to consider first is the printer’s connections with the computer or laptop to make sure they’re all hooked in correctly.
  • Try attaching the printer to a different USB port if it connects by USB. Ensure that the printer is linked to the appropriate Wi-Fi network when using Wi-Fi printers.
  • Troubleshooter in Windows 10:
  • To access the Settings app, press Windows Key + I.
  • Go to the Update & Security section of the Settings app when it opens.
  • From the left-hand menu, select Troubleshoot. In the right panel, choose Printer, then click the Run the troubleshooter button.
  • To finish the troubleshooter, follow the directions on the screen.
  • Selected Printer should be the Default One:
  • To open the window directly below, type default printer into the Cortana search box and select Change default printer.
  • You may now turn off the Let Windows manage my default printer option in that window if necessary.
  • The Devices and Printers section in Control Panel will have a green tick to signify your default printer. You can set an alternate printer as the default printer by right-clicking it and selecting Set as default printer.
  • Check to see if the printer that isn’t responding is the default printer. It’s worth noting that Windows 10 features a Let Windows manage my default printer option that sets the last printer you used as your default.

A user can use these steps for different printers. Certain brands, however, such as HP and Canon provide some steps that are specific to their printers in case the latter goes offline or stops working.

In case your HP PRINTER IS NOT WORKING (Windows):

  • On your Windows PC, run HP Print and Scan Doctor to detect and resolve printing and scanning issues.
  • Turn on the printer after ensuring that the main tray has been loaded with paper.
  • To install and open HP Print and Scan Doctor, first download it and then follow the steps to use the tool.
  • To pick your printer and start the scan, click Start on the welcome page.
  • If your printer isn’t listed, select My product is not listed, and then troubleshoot the connection using the instructions.


  • Use the Diagnose & Fix tool in the HP Smart app on a Mac running macOS 10.14 or later to help fix connectivity problems.
  • Open the HP Smart app on the appropriate device. If you don’t already have HP Smart, get it from the Mac App Store and follow the instructions to add your printer.
  • Select Diagnose and Fix from the Printers menu option.
  • Click Start on the Diagnose & Fix screen.
  • Wait for the analysis to finish. To avoid stopping the procedure, do not close the app.
  • Review the results on the diagnosis screen before clicking Test Print or Done.


  • Go to control panel.
  • Click on devices.
  • Select Printer Settings.
  • Examine the printer’s status to ensure that it is online.
  • Check for any outstanding print requests. If there are any pending requests, remove them.
  • Make sure that the printer you’re using is set as the default.
  • If it is already checked, look for the SNMP option and uncheck it.
  • If you’re using a VPN, disconnect it and try to access your printer again.


In case of a USB connection:

  • Press and hold the power button for three to four seconds to hard reboot your printer.
  • On Mac, go to Printers and Scanners and delete the printer.
  • Remove the Canon printer drivers from your system.
  • Remove the USB cable from the printer and the Mac.
  • Download and install the most recent Canon printer drivers for your Mac.
  • After that, press the power switch on your Canon printer to restart it.
  • Connect both ends of the USB cable – to Printer and Mac.
  • Add a new printer by going to the Printer and Scanners option.

In case of a wireless connection:

  • To begin, press and hold the power button for three to four seconds to hard reboot the printer.
  • Select Apple Icon>System Preferences>Printers and Scanners from the drop-down menu.
  • On Mac, go to Printers and Scanners and delete the printer.
  • Switch on the printer.
  • Re-establish the printer’s wireless connection.
  • Re-establish a wireless connection between the Canon printer and your router.
  • Remove the Canon printer drivers from your computer.
  • Download and install the most recent Canon printer drivers for your Mac.
  • Select Apple Icon>System Preferences>Printers and Scanners from the drop-down menu.
  • Add + Canon Printer once again.

Canon Mx920 Printer and Mg3600 are some of the many popular Canon printers. The various steps mentioned above can be used for them as well. For users’ knowledge, below are potential reasons as to why printers like Mx920 and Mg3600 are not responding. 

  • One of the most typical problems is that the connection between the desktop and the router has been lost. In this case, restart your device and reconnect it to see if you can get a steady connection.
  • Because the printer receives poor signal strength, the distance between the router and the printer exceeds the acceptable limit. Experts recommend that for better strength, you should relocate closer to the printer and router.
  • The printer and router are unable to connect with each other.
  • It’s possible that a firewall is blocking the necessary ports for communication. To fix Canon Mg3600 Printer Not Responding problems, reconfigure all firewalls with the port.
  • All drivers have been updated and are compatible with the current system version.

These are quite similar to the issues that have been previously highlighted in this article and also offer a synopsis of potential problems a user can face while using a printer. Find out more solutions to printer issues at

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